Q1. I have connected a USB hard drive or a USB CD/DVD recorder to the system, why is it not recognized by PC Vaccine Personal or will not work with PC Vaccine Personal?
A: If you cannot see the USB device in PC Vaccine Personal, there are two possible reasons:
1. PC Vaccine Personal does not support plug-and-play. If the USB device is plugged in after you launch PC Vaccine Personal, you will not see the device. In this case, you can connect the USB device before launching PC Vaccine Personal.
2. The settings of the USB Controller on the motherboards BIOS may also influence the use of PC Vaccine Personal.
Please try the following two methods to resolve this issue:
disable the USB 2.0 Controller;
set USB to "Full Speed" in the BIOS USB settings.