Q1. I installed PC Vaccine Personal on a Compaq PC and then restarted the computer but the following error message comes up: "You have installed vb twice, please uninstall and review FSN's FAQs." How can I fix this?
A: Some computers such as Compaq and HP come with system backup/restore software already pre-installed. These programs may cause conflicts with PC Vaccine Personal and prevent it from being installed on these computers. We recommend that you remove all other system backup/restore software first before trying to install PC Vaccine Personal again.