Q1. What should I do if I see error message "0xe23" while installing PC Vaccine Personal?

A: This error occurs in versions of PC Vaccine Personal prior to 3.02. To solve this issue, please complete the following steps: a. Install PC Vaccine Personal version 2.0 or later on your computer; b. Enter the BIOS setup and detect the hard drive information. Select LBA mode for your hard drive. c. Run Checkdisk (chkdsk.exe /f) to scan all partitions on your computer.